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This privacy notice is a translated representation from our spanish AVISO DE PRIVACIDAD, the spanish version will prevail in case of any inconsistency on the document.

Based on the provisions of the Federal Law on Protection of Personal Data in Possession of Individuals published in the Official Gazette of the Federation on July 5, 2010 and whose purpose is to ensure the protection of personal data recognizing that each person in the individual is the owner of your data and is the only one who can decide the use that will be given to them, we make our Privacy Notice available to you.


Privacy notice TV Rey de Occidente, S.A. of C.V. On TV Rey de Occidente, S.A. of C.V. ("TV REY") We know that our most important asset is our customers, which is why we apply guidelines, policies, procedures and privacy programs to protect your information.


As a TV REY customer, you have the opportunity to choose between a variety of telecommunications services and products, knowing that your personal data will be protected. The security of your information is our main objective, that is why we protect it by using and maintaining high security measures, in order to prevent unauthorized third parties from accessing it.


As you know, on July 5, 2010, the Federal Law for the Protection of Personal Data Held by Individuals (hereinafter the "Law") was published in the Federal Official Gazette, whose provisions clearly coincide with our objective of protecting your personal data. For your convenience, the content of the Law can be accessed through the portals that the Federal Government, through the Ministry of the Interior, and the Chamber of Deputies of the Congress of the Union have on the Internet and whose addresses are: and


Therefore, in compliance with our Privacy Program and the Law, the personal data we obtain by virtue of the contracting of the telecommunications services and products that you request, celebrate or carry out with TV REY will be treated in a confidential manner. through the systems and schemes provided for such purposes.


Responsible for the processing of your personal data:

The person responsible for the processing of your personal data will be TV REY, through its Administration Area, which will collect them to meet your request for the acquisition of telecommunications services, or to formalize the celebration of any acquisition of value-added services. of TV REY and its subsequent follow-up.

TV address REY:

In compliance with the provisions of the aforementioned Law and for the purposes of this privacy notice, TV REY indicates that its address is located at Boulevard Lázaro Cárdenas, number 40, interior 4, Fraccionamiento Las Brisas, Sahuayo, Michoacán, C.P. 59000


Personal data that can be collected:

It is understood among the Parties that TV REY will be able to collect the personal data necessary to attend to formalize and / or expand any hiring of telecommunications services that you request, require or have currently; In a non-limiting manner, TV REY may collect your name; home; birthdate; country and entity of birth; nationality; occupation, profession, activity or business of the business to which it is dedicated; financial reports, bank card information, personal or credit reference, fixed or cellular telephone numbers, e-mails, Single Population Registry Code (CURP); Key of the Federal Register of Taxpayers.


In the case of contracting value added services on credit, TV REY has the right to request additional data that will allow it to estimate the viability of payment, using an analysis based on quantitative and qualitative information to establish its creditworthiness and payment capacity.


Purposes of the processing of your personal data:

The personal data collected by TV REY will be used to carry out the request, contracting, tracking, modification, collection or extension of TV REY's telecommunications services, indicating the following activities for descriptive purposes: (i) search for telecommunications services ; (ii) completion of all procedures, processes, conditions and terms to complete the contracting, installation and operation of telecommunications services offered; (iii) incorporate the data of the owner in the legal instruments required for the formalization of TV REY's telecommunications services; (iv) use the data received in any type of act or collection procedure; (v) contact you to offer other telecommunications services, (vi) prepare statistics and reports of the services provided by TV REY in order to carry out internal control and timely monitoring thereof, (vii) comply with the corporate purpose of TV REY. Likewise, TV REY may use your personal data to offer you, if applicable, other TV REY services or any of its associated companies or commission agents and send you promotions of other related services.

Transfer of personal data:

TV REY may transfer your personal data to Mexican or foreign third parties that provide necessary services for its due operation, as well as its associated companies or commission agents. In these cases, we inform you that TV REY will adopt the necessary measures so that people who have access to your personal data comply with the privacy policy of TV REY, as well as with the principles of protection of personal data established in the Law.


Revocation of consent:

You may revoke your consent, as well as oppose the processing of your personal data for purposes that are not essential to the legal relationship that gave rise to the added value services that you have acquired or requested. To effect such revocation, you may obtain the respective format at the address of TV REY, through which we will exclude you from our campaigns for marketing, advertising or commercial prospection purposes.


ARCO Rights:

You or your duly accredited legal representative may limit the use or disclosure of your personal data; as well as to exercise, when appropriate, the rights of Access, Rectification, Cancellation or Opposition that the Law foresees through the format that TV REY provides for such effects. It is important to mention that the exercise of any of said rights is not a prerequisite or prevents the exercise of another right.


Also, we inform you that you have the right to initiate a Data Protection Procedure before the Federal Institute of Access to Information and Data Protection ( within 15 days after the date on which Receive the response from TV REY or from the end of the term of 20 days counted from the date of receipt of your request for the exercise of rights.


Modifications to the privacy notice Any modification to this notice will be notified to you through any of the following means: a written communication sent to your address; a message sent to your email or, through messages published in widely circulated newspapers. For more information visit

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